Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Borough Arms WSM, we're committed to promoting responsible gambling. Betting and casino games should only be enjoyed as a form of entertainment, never as a way to earn money or solve financial problems. The house always has a mathematical advantage, and you should only gamble with money you can afford to lose.

Age Verification

In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. We strictly verify the age of all our users and prohibit access to anyone under the legal age limit. Gambling is not suitable for minors and can lead to serious harm.

If you are under 18, please do not attempt to access betting sites. Parents and guardians should monitor young people's online activities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of these warning signs:

• Chasing Losses: Repeatedly gambling to recover money you've lost
• Loss of Control: Gambling longer or with more money than intended
• Hiding Gambling: Being secretive about your gambling activities or spending
• Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
• Financial Strain: Borrowing money, using credit, or getting into debt to gamble
• Emotional Distress: Feeling anxious, irritable, or depressed when not gambling
• Escalation: Needing to gamble with larger amounts to achieve the same excitement
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
• Using Gambling to Escape: Gambling to cope with stress, anxiety, or other problems
• Relationship Conflicts: Arguments with family or friends about gambling habits

If you recognise any of these signs in yourself or someone you know, it's important to seek help immediately.

Self-Help Tools and Controls

We provide a range of tools to help you manage your gambling responsibly:

• Deposit Limits: Set a daily, weekly, or monthly limit on how much money you deposit. Once the limit is reached, you cannot deposit further funds.
• Loss Limits: Set a maximum amount of money you're prepared to lose during a specific period.
• Betting Limits: Restrict the size of individual bets you can place.
• Reality Checks: Enable notifications at regular intervals reminding you how long you've been gambling and how much you've spent.
• Time-Out: Take a temporary break from gambling for a period you choose (hours, days, or weeks).
• Self-Exclusion: Voluntarily exclude yourself from accessing your account for an extended period (typically 6 months or longer). During self-exclusion, you cannot access your account or claim bonuses.

These tools are available through your account settings. We encourage you to use them proactively to maintain control over your gambling.

Support Organizations and Resources

If you're struggling with gambling, professional support is available. The following organisations offer free, confidential advice and support:

United Kingdom

• GamCare – Free counselling, support groups, and self-help resources
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free and confidential)
• GamStop – National self-exclusion scheme across all online gambling operators in Great Britain
  Website: www.gamstop.co.uk
  Register for multi-operator self-exclusion covering most regulated UK gambling sites
• Gamblers Anonymous – Support groups and peer assistance
  Website: www.gamblersanonymous.org.uk
• National Problem Gambling Clinic – NHS specialist treatment service (London-based)
  Referral available through your GP

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de

If You Need Help, Reach Out Today

Problem gambling is a real issue, but help is available. If you or someone you know is struggling with gambling, please don't suffer in silence. Contact one of the organisations listed above for confidential support and advice.

Taking action early can prevent serious harm to your finances, relationships, and mental health.

Remember: seeking help is a sign of strength, not weakness. Support services are free, confidential, and designed to help you regain control.